Green Africa has temporarily suspended new bookings on its site as Nigerian Civil Aviation Authority (NCAA) has delayed the operations of the airline till July 2021
At a joint meeting between top officials of the regulatory body and senior executives of Green Africa, it was concluded that the airline’s Air Operator’s Certificate (AOC) will not be available till July 2021 due to unforeseen circumstances.
“This is certainly a bump in the road, and we are mindful of the impact especially on our customers and other stakeholders,” said Babawande Afolabi, founder and CEO of Green Africa.
“However, we are confident of the NCAA’s support and commitment to get Green Africa into service, and we have also put plans in place to compensate our affected customers,” he said.
Issuing a statement after the meeting, Green Africa said new bookings on greenafrica.com have been temporarily suspended to mitigate any further occurrence, adding that customers who booked previously would be contacted.
“All customers who have booked flights with Green Africa will be able to move their flights to future dates starting August 2021 at no extra charge,” the statement said.
“Further, in appreciation of the trust from the airline’s early customers and in recognition of the inconvenience of rebooking, each customer will receive an automated email with 50 percent of the value of their booking in a credit shell within seven days. This can be used to purchase another ticket with Green Africa,” it stated.
What you should know
Green Africa Airways, a Nigerian start-up carrier recently launched its entry into Nigerian aviation sector with flight operation to various local destinations scheduled to commence from June 24.
To celebrate its launch, the airline announced a 10 percent discount for travellers booking on its website.
A review of the airline’s charges shows that flight fees for Lagos and Abuja and vice-versa for the year is between N16,500 and N23,000.
This is lower when compared to current prices charged by other airlines operating in the country.
In April, the airline took delivery of two ATR 72-600s registered 5N-GAA and 5N-GAE.
Both aircraft which were received at Murtala Muhammed International Airport in Lagos have a capacity of 70 passengers in an all-economy, 2-2 layout.
Green Africa Airways said it aims to increase its fleet of ATR turboprops to 15 aircraft by the end of next year.
The airline said its customers, described as “gFlyers” can enjoy any of its three fare classes identified as gSaver, gClassic, and gFlex.
